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| - Site maintenance
- Server maintenance
- 99.5% uptime guarantee
- 24 hour telephone support
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| - Monthly sales report
- Monthly statistics report
- Monthly search engine report
- Monthly executive summary of above
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| - Using statistics and customer feedback
- Usability to increase conversions
- In site marketing & promotions
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| - Tweaking site for search engines
- Managing pay per click
- Managing new content implementation
- Managing affiliate relationships
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| - Quarterly report
- Competitor review
- Market trends
- Opportunities
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